Adult social care covers a wide range of activities that help people who are older or living with disability or physical or mental illness to live independently and stay well and safe. It can include ‘personal care’, such as support for washing, dressing and getting out of bed in the morning, as well as wider support to help people stay active and engaged in their communities. Social care includes support in people’s own homes (home care or domiciliary care); support in day centres; care provided by residential homes and nursing homes (care homes); reablement services to help people regain independence; the provision of aids and adaptations for people’s homes; information and advice; and support for family carers.
We assess (find out about) people’s needs for social care and plan with them what support will work best, arranging services that help improve their independence and wellbeing. We do this on behalf of Salford City Council. Most people have to pay something towards the social care services they use and we may be involved in arranging this too.
If you are over 17 years old, live in Salford, care for someone who lives in Salford or have a Salford GP we can assess you. Otherwise you should contact your local council.
We also support unpaid carers (family and friends) who look after their loved ones. We know it can be challenging at times so carers can also have an assessment of their needs and support to help them care.
Many of the services we can arrange are provided by social care organisations which are registered and inspected by the Care Quality Commission (CQC). We also work with the organisations to make sure they are providing the right care and support at a good quality.
Adult social care covers a wide range of activities that help people who are older or living with disability or physical or mental illness to live independently and stay well and safe. It can include ‘personal care’, such as support for washing, dressing and getting out of bed in the morning, as well as wider support to help people stay active and engaged in their communities. Social care includes support in people’s own homes (home care or domiciliary care); support in day centres; care provided by residential homes and nursing homes (care homes); reablement services to help people regain independence; the provision of aids and adaptations for people’s homes; information and advice; and support for family carers.
We assess (find out about) people’s needs for social care and plan with them what support will work best, arranging services that help improve their independence and wellbeing. We do this on behalf of Salford City Council. Most people have to pay something towards the social care services they use and we may be involved in arranging this too.
If you are over 17 years old, live in Salford, care for someone who lives in Salford or have a Salford GP we can assess you. Otherwise you should contact your local council.
We also support unpaid carers (family and friends) who look after their loved ones. We know it can be challenging at times so carers can also have an assessment of their needs and support to help them care.
Many of the services we can arrange are provided by social care organisations which are registered and inspected by the Care Quality Commission (CQC). We also work with the organisations to make sure they are providing the right care and support at a good quality.
We work with you to look at the things you can do for yourself (sometimes with help from family or friends) and the things you really need some help with. We’ll look at different options and help you to choose what will work best for you. Some of the options we can look at are listed below. We work with you to look at the things you can do for yourself (sometimes with help from family or friends) and the things you really need some help with. We’ll look at different options and help you to choose what will work best for you. Some of the options we can look at are listed below.
Care on Call
Our mobile warden service is available without an assessment for just a few pound per week. It gives you and your loved ones peace of mind and access to the mobile wardens through your home phone, if you have a fall or get into trouble at home. Our mobile warden service is available without an assessment for just a few pound per week. It gives you and your loved ones peace of mind and access to the mobile wardens through your home phone, if you have a fall or get into trouble at home.
Community Occupational Therapy Service
We can assess adults and children living at home with long term medical conditions. We may give you some advice, signpost to other services or give you some equipment or arrange minor adaptations to your home (grab rails for example).
If your situation is more complex, a therapist will visit you at home to assess your ability to carry out daily living tasks and. The therapist may offer advice on the techniques used to carry out activities or they may recommend pieces of equipment to enable independence. If you are unable to use equipment they may recommend adaptations to the property, to enable you to remain independent at home for longer.
We work closely with social workers to make sure that we help you to maintain and maximise your independence.
Wheelchair Clinics
Should you require provision of a wheelchair you can be seen within a wheelchair clinic where a specialist assessment will be provided?
If Salford Wheelchair Service provides a wheelchair, they will take responsibility for the servicing and repair of that chair. We run a drop-in clinic (Wobble and Squeak) Monday, Wednesday and Friday afternoons between 1pm and 3pm. To access this service you can ring Equipment Services on 0161 607 1424 to report the fault and they will book you into the next available slot, if this is convenient, and you will then be asked to bring your chair into Burrows House for a maintenance assessment and fixing where appropriate.
Equipment
After your assessment, we can loan you routine daily living equipment such as wheelchairs, bathing, toileting, and showering equipment, beds and moving and handling equipment.
If you are having problems with any equipment issued to you can contact the Equipment Service direct by calling 0161 607 1424 or by emailing equipment.services@srft.nhs.uk.
If your issue falls outside of the regular Monday to Saturday 8.30am to 4.30pm working hours then you can call the out of hours service for advice and / or assistance on 0151 531 1333 for general enquiries or specifically for lift breakdowns you can call 0161 794 8888.
Adaptations to your home
If equipment can’t meet your needs, an occupational therapist may recommend adaptations to your home. You may be able to get this funded through the Disabled Facilities Grant (DFG). The Accessible Accommodation Services manages all aspects of property adaptation including the applications stage for DFG. The DFG is a means tested grant that covers: access to and from your home; access inside your home and extensions to provide downstairs facilities where upstairs cannot be safely accessed.
If your home can’t be adapted (it’s not practical or it’s too expensive), the therapist will recommend moving to a home that will best meet your long term needs.
Reablement
If you have been in hospital or had an illness or fall at home, short-term extra support to regain your confidence and to relearn some daily living tasks can help. This could be a range of services such as home care, therapy, nursing working together to ‘get you back on your feet’. You’ll have weekly assessments and we’ll reduce the services as quickly as we can.
Home care
Sometimes call domiciliary care, care workers visit you at home to help you with daily living tasks such as washing, dressing, bathing, eating and going to the toilet. The amount of home care you get will depend on your assessment.
Day services
This is where you travel somewhere during the day. It might involve a social club, help with shopping, learning new skills, preparing for work.
Extracare housing
You have your own apartment with some communal areas and home care available as part of your living arrangements. There may be a lounge and some social activities.
Residential and nursing care
If your needs can’t be met at home, you may need to think about moving to a residential or nursing home, where you’ll have your own room. Meals are usually in a dining room and there will be a communal lounge.
Direct Payments
Direct Payments are payments made to you to meet some or all of your eligible assessed care and support needs. You choose how to meet your needs which could include hiring a personal assistant (PA), accessing community groups or one-off purchases. You can only spend your direct payment on support that you have been assessed as needing and you take on more responsibility. Direct payments can give you more independence, choice and control.
Carers support
Being a carer can be hard. We can provide information and advice, benefit checks, emotional support, groups, respite care to give you a break and carers personal budgets – a small amount of cash that you can use to support yourself, to enable you to carry on caring.
What to expect from an assessment?
A social work practitioner will discuss with you what you want to achieve, what your strengths are and what you are struggling with. They will offer advice on what community and universal services may be able to help you, what small aids you can purchase that may help, identify if any other referrals would be useful such as for an occupational therapy assessment and support you to identify ways in which you can achieve your outcomes. Where required, they will work with you to draw up a support plan that identifies how you will meet your needs and outcomes, which may be in the form of a direct payment or commissioned care and support services. Paid for services provided under adult social care are means tested and subject to a financial assessment to determine how much you will need to contribute to the cost of your care.
When contacting the Learning Disability service, we will undertake an assessment to see what your needs are and which are eligible or require support with, we will want to work with yourself, family and any service provider to enhance your skills, independence and quality of life. The service will also work with children’s services to support people with transition from children to adult services.
The service will also support you with identified health needs and works closely with primary and acute care services to support appropriate access to these services.
Safeguarding adults at risk
If an adult with care and support needs is identified as having experienced or being at risk of abuse or neglect then we will conduct an enquiry to investigate this further. This will be co-ordinated by Adult Social Care and all partner agencies will contribute by attending meetings and providing information related to their service. At the outset of the enquiry, there will be a conversation with the adult at risk or their representative to discuss what they feel is important and what outcomes they would like to achieve from the Safeguarding Adults enquiry. The person will be kept updated so that their views and wishes inform the enquiry and they will be invited to attend a case conference where all the findings of the enquiry are considered. Following the enquiry we will check with the person if they feel their identified outcomes were met, and how safe they feel now. They will also be given the opportunity to meet with someone from our engagement team to tell us about their experience of the safeguarding enquiry.
https://adultsportal.salford.gov.uk
Between 8.30am and 4.30pm from Monday to Friday:
Telephone: 0161 206 0604
Email: salford.socialservices@nca.nhs.uk
Text: 07970 134894 (for people with communication difficulties)
At other times, if you need immediate help you can contact the emergency duty service on 0161 794 8888 or minicom 0161 793 3303
Salford Health and Social Care Portal
Between 8.30am and 4.30pm from Monday to Friday:
Telephone: 0161 206 0604
Email: salford.socialservices@nca.nhs.uk
Text: 07970 134894 (for people with communication difficulties)
At other times, if you need immediate help you can contact the emergency duty service on 0161 794 8888 or minicom 0161 793 3303