We wish to offer our deepest sympathy to you and your family.
We appreciate that this could be a very distressing time for you, and we realise that there are many arrangements to be made over the next few days and weeks.
This leaflet explains what happens next and offers some guidance and support including useful contact details.
We hope it will help you with these arrangements.
First steps
When someone dies in hospital, their immediate care will be continued by the clinical staff in that area or ward. Following this, their care will be provided by our professional and caring mortuary team. In some circumstances, it may be necessary for your loved one to be transferred to an alternative NCA mortuary during this time. All of our mortuary staff aim to provide high quality and compassionate care.
The Bereavement Service will advise you about the Medical Examiner service and next steps. They may invite you to participate in future surveys regarding you and your loved one's experience. This is important to gain feedback from bereaved families to shape care in the future. This is voluntary and you are not obliged to participate.
Please telephone the Bereavement Service at the hospital in which your loved one died after 10am the next working day
Fairfield and Rochdale Bereavement Centre – 0161 778 3859
Oldham Bereavement Centre – 0161 627 8321/8322/8323
Salford Royal Bereavement Service – 0161 206 5175
Our Bereavement Centres are open Monday to Friday and have an answer phone at weekends and bank holidays on which you may leave a message. Please be aware that at weekends or bank holidays your message will not be picked up until the next working day.
Every effort will be made to complete the documentation in a timely manner. However, this is a legal process and short delays may occur.
When someone dies in our care homes or in the community, the patient's GP and community nursing teams will offer initial support and guidance about the Medical Examiner service and next steps to enable you to register the death.
If your loved one’s faith/belief/culture requires them to be buried as soon as legally possible after death, then we will do our best within the current laws governing the processing of deaths in England, to facilitate this.
In hospital, please ensure you ask the nurse caring for your loved one to page the Chaplaincy and Spiritual Care Team (24/7) via switchboard to enable this. Occasionally there may be reasons why we are unable to fulfil this request, in which case we will explain this to you.
The Medical Examiner Service
The purpose of the Medical Examiner (ME) system is to provide a means of appropriate scrutiny of all deaths not reportable to the Coroner. This means that the ME will review the patient's notes and care received in close detail.
A Medical Examiner is a senior consultant or doctor who works independently within the acute hospitals to ensure that the information recorded on the Medical Certificate of Cause of Death (MCCD) is accurate.
Discussions by the Medical Examiners Service will be held with both the medical team involved in the care and the bereaved families. Medical Examiners and their staff will provide an independent review, as they will only review a death where they or their staff have not provided direct care for the patient.
When you are contacted by the Medical Examiners Service, you will have an opportunity to ask any questions and provide any feedback or concerns you may have.
The Medical Examiner Service will try to answer your questions but may be required to escalate them for further review by the medical teams or the NHS Trust. They work closely with the bereavement services to ensure you remain updated during this time.
The Role of HM Coroner
If a death is reported to a Coroner, the documents you need to register the death may be different. The Coroner will decide one of the following:
1. That the cause of death is clear
If the Coroner decides that the cause of death is clear:
- The referral will be returned to the Medical Examiner
- The Medical Examiner will contact the next of kin to explain the next steps
2. That a post-mortem is needed
The Coroner may decide a full body scan or a post-mortem is required to find out how the person died. This can either be done in a hospital or a mortuary.
If the Coroner decides a post-mortem is required, you cannot object to a Coroner’s post-mortem, but if you’ve asked, the Coroner must tell you (and the person’s GP) when and where the examination will take place.
The Coroner will let you know when your loved one can be transferred to the funeral directors.
3. To hold an inquest:
A Coroner must hold an inquest if:
- The doctors don't know why a person has died
- The person might have died a violent or unnatural death
- The person might have died in prison or police custody
If the Coroner holds an inquest
The Coroner may issue an interim death certificate to register the death and facilitate funeral arrangements. Once the inquest has concluded, you will receive the final death certificate from the Registrar. Please do not worry, you will be supported and guided through the process.
Bolton, Salford, Wigan and Leigh
District of Greater Manchester West Coroner’s Service
Tel: 01204 338 799
Email: coroners@bolton.gov.uk
Rochdale, Oldham and Bury
District of Greater Manchester North Coroner’s Office
Tel: 01706 924 815
Email: coroners.office@rochdale.gov.uk
Hospital Post-Mortems
In certain circumstances, the hospital doctor may ask if a post- mortem can be carried out if they feel that it may add to the understanding of how the patient died and help the future treatment of patients with similar illnesses. This will only be conducted with the family’s agreement. A doctor will ask to speak to you and your family should they wish to proceed. These differ from post-mortems requested by the Coroner.
Statement of Intent and role of the Police in Community deaths
A Statement of Intent is a document sometimes used by the health care professionals looking after your loved one. This document, if used, is completed by the GP and lets the Funeral Directors and the nurses looking after your loved one know that the GP knows the cause of death and will discuss with the Medical Examiner as long as there are no concerns after death.
If death occurs during GP’s usual working hours, you should contact the GP practice for advice and support on next steps for arranging the MCCD.
If a death occurs ‘out of hours’, the out of hours District Nurses or GPs will contact the local police as a formality. The police may attend the property. This is normal procedure and nothing to worry about – the police will be able to answer any questions you may have at this stage.
Arranging to see your loved one
After your loved one dies in hospital, they will be transferred to the hospital mortuary and cared for by the mortuary team. Our mortuaries have special rooms set aside, specifically for you to visit your loved one. If this is something you would like to do please telephone to request an appointment. Unfortunately, sometimes for reasons beyond our control there may be circumstances when this is not possible, and this will be explained to you.
Fairfield General Hospital and Rochdale Infirmary
Rochdale Old Road, Bury, BL9 7TD
Hospital Mortuary telephone number: 0161 778 3630
Opening Times: Monday to Friday 8am – 4pm
The Royal Oldham Hospital
Westhulme Street, Oldham, OL1 2NH
Hospital Mortuary telephone number: 0161 627 8115
Opening Times: Monday to Friday 8am – 4pm
Salford Royal Hospital
Hospital Mortuary telephone number: 0161 206 4482
Opening Times: Monday to Friday 8am – 4pm
Keepsakes
In the hospital the staff caring for your loved one can arrange keepsakes such as lip/hand and footprints and/or locks of hair from your loved one for you to keep. You may wish to take photographs or in some circumstances, a hospital photographer can be arranged. Talk to the staff caring for you and your loved one who will be able to support this and/or make arrangements.
We also have pairs of knitted hearts and teddy bears, one of which is given to and remains with your loved one, and the matching one is given to you to keep.
In the community some District Nursing Teams and Care Homes may be able to offer keepsakes of your loved one, such as handprints or a lock or hair. This may also be able to be provided by your chosen Funeral Director.
Please tell the staff caring for your loved one if you would like any keepsakes.
Organ and Tissue Donation
When someone dies in hospital or at home, it may be possible to donate organs or tissue (tissue donations can include eyes, heart valves, skin, bone and tendons) for transplant or research.
- Organ Donation will not be possible if your loved one has died at home
- Tissue Donation normally happens up to 24 hours after someone has died. Sometimes it is possible to donate up to 48 hours after death. Donation may improve the quality of life for others, as many as 50 people can be helped by the donation from one person
- Only tissues for which you have given permission will be donated
- Donation will not delay any funeral arrangements
- The donor is treated with respect and dignity
- The specialist team will ensure that the donor maintains a natural appearance after donation
- You may see your loved one after donation, if you wish
Salford Care Organisation
At Salford Royal Hospital referral to the NHS Blood and Transplant service (NHSBT) is automatic and if your relative/ loved one is eligible you will receive a call from a Bereavement Specialist Nurse or a Tissue Donation Specialist Nurse to discuss the option of tissue donation.
Bury, Rochdale and Oldham Care Organisations
At Bury Rochdale and Oldham Hospitals please discuss this with the nursing staff who may make the referral on your behalf. If you would want to speak to a Specialist Nurse regarding:
Tissue Donation: please call 0800 432 0559
Organ Donation: please call switchboard on 0161 624 0420 and ask for the Organ Donation Specialist Nurse.
Community
District Nurses can discuss Tissue Donation and referral to NHS Blood and Transplant (NHSBT) and refer with next of kin’s consent.
Whole body donation
If your loved one wished to donate their body to science, they should have made their wishes known in writing (and witnessed) in life and informed either their next of kin or the executor of their will if this is not the same person.
Bereavement Support
The Bereavement Service Specialist Nurses can provide support to address what matters to you in the immediacy of your loss. They are available for those families who may need support following bereavement in the hospital and occasionally those who have died suddenly in the community. They are not counsellors but offer a safe place to discuss your feelings. Alternatively, within the service there is a dedicated Bereavement Trainer for children and families. They provide support to those who have experienced the death of a significant person who are under the age of 18 years.
You can access support directly via the Bereavement Team or through your GP/Family doctor.
Fairfield General Hospital and Rochdale Infirmary - Swan Suite Bereavement Centre
Entrance 3
Telephone number: 0161 778 3859
Opening hours: Monday to Friday: 8.30am - 4.30pm
The Royal Oldham Hospital - Swan Suite Bereavement Centre
Chalmers Keddie Building
Telephone number: 0161 627 8321/8322/8323
Opening hours: Monday to Friday: 8.30am - 4.30pm
Salford Royal Hospital - Pam Woods Suite
Telephone number 0161 206 5175
Opening hours: Monday to Friday: 8am - 4pm
Please note that these offices are closed on weekends/bank holidays.
Registering the Death
The Medical Examiner Service will guide you to register the death. By law a death must be registered within five days of the Registrars receiving the MCCD, this includes weekends and bank holidays unless HM Coroner is investigating the circumstances leading to the death.
Where do I register a death?
A death must be registered in the district in which it happened. You cannot register a death by telephone you will need to arrange an appointment to attend the Register Office in person.
Register Offices appropriate to our Care Organisations
Bury Register Office - 0161 253 6026
Town Hall, Knowsley Street, Bury, Lancashire, BL9 0SW
Oldham Register Office - 0161 770 8960
Chadderton Town Hall, Middleton Rd, Chadderton, Oldham OL9 6PP
Rochdale Register Office - 01706 924784
Number One Riverside, Smith St, Rochdale OL16 1XU
Salford Register Office - 0161 793 2500
Civic Centre, Chorley Road, Swinton, Salford M27 5DA
They will hand you the death certificate at your appointment. After your appointment they will scan your green form to the undertakers of your choice. It would be helpful if you could decide on your Funeral Director prior to completing the registration.
The registrars will require the following information:
- Full name of your loved one and any previous names used
- Date and place of birth of your loved one
- Your loved one's last address and occupation
- Full name and occupation of a surviving or late spouse or civil partner
- Whether your loved one was in receipt of a pension/allowance from public funds
You may want to find the birth certificate, marriage certificate, passport etc to help with the registering process. If you're unable to get the legal documentation, ask family members to clarify the information.
Tell Us Once is a service that lets you report a death to most government organisations, in one go, for example HMRC, DVLA, passport office etc. A registrar will explain the 'Tell Us Once' service when you register the death.
https://www.gov.uk/after-a-death/organisations-you-need-to- contact-and-tell-us-once#content
They will either:
- Complete the Tell Us Once service with you
- Give you a unique reference number so you can use the service yourself online or by phone
The registrar will give you a number to call. This includes a video relay service for British Sign Language (BSL) users and Relay UK if you cannot hear or speak on the phone.
Arranging and paying for a Funeral
Before making any arrangements with a Funeral Director, we suggest you look through the records of the person who has died, as they may have already paid for a funeral whilst they were alive. Should there be no arrangements already made, you may approach a Funeral Director of your choice at any time. They will be unable to make any firm arrangements until the death has been registered or the Coroner has arranged for the Interim Death Certificate to be given.
Funerals can be expensive and there are a wide range of options you can choose from. Your Funeral Director should be able to advise you further on these. It is up to the person making the arrangements to pay the bill for the funeral. You could get a Funeral Expenses Payment (also called a Funeral Payment) if you get certain benefits and need help to pay for a funeral you are arranging.
Your Funeral Expenses Payment will be deducted from any money you receive from the person's estate. The estate includes any money or property they had, but not a house or personal things left to a widow, widower or surviving civil partner.
You should notify the bank as soon as possible after a person dies. Many banks now offer a bereavement service that can help you, as it is also sometimes possible to access money in the persons account to pay the funeral costs. You should not attempt to use a persons credit or debit cards as to do so is an offence in law and you may be prosecuted.
The hospital cannot assist in arranging or funding a funeral. Jobcentre Plus may give funeral payments through the Social Fund to those who meet certain criteria (low income). The funeral payment covers basic expenses such as burial or cremation fees, the cost of the coffin. There may be a significant difference between what you are entitled to and how much a funeral will cost.
For details on claiming government bereavement support payment, call DWP on 0800 055 66 88 or visit your local Jobcentre plus office.
UK Government Bereavement Service
Telephone: 0800 151 2012 Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 151 2012
Available Monday to Friday 8am to 6pm.
https://www.gov.uk/funeral-payments
The government’s Social Fund and Bereavement Benefit may not be the only form of financial support available to you if you need to cover the cost of a funeral. Charities will often hold an excess to help the families of the deceased, particularly those who have succumbed to a specific illness. https://funeralcostshelp.co.uk/blog/charities-help-funeral-costs/
Coping with grief
Every person feels differently when a loved one dies. There are no right or wrong ways to feel after their death. Some people prefer to deal with their feelings on their own, whilst others seek support from friends; from a person or a group of people who have had similar experiences of grief; or from professionals such as Bereavement Specialist Nurses, GP, Psychologist or Counsellor.
Emotions following bereavement may include shock and disbelief, loss, guilt and regret, injustice, envy, anger, loneliness, depression and relief.
You may experience physical effects following a bereavement which may include sleep disturbance, loss of appetite, exhaustion, restlessness, anxiety and panic, inability to cope, loss of interest, irritability and tearfulness.
What is important is that should you feel you need support in coming to terms with your bereavement, this is normal and available to you.
Emotional, Spiritual and Religious Needs
At this time, you or your loved ones may wish to have your beliefs, religious or non-religious, spiritual, cultural or emotional needs supported. Chaplains can provide advice on how to fulfil cultural and religious requirements before and after death, and support patients and their loved ones with prayers, religious care, or non-religious rites of passage when death is imminent, or immediately afterwards.
When a loved one or someone we know dies, we may need someone to talk to. Often this support comes from family and friends, though sometimes it helps to talk to someone who is an independent individual.
Grief and loss can also raise spiritual and/or religious concerns. At times what you experience may be different to that of your family or friends and you may want to speak to someone to discuss this.
Healthcare Chaplains can listen confidentially, without judgement and with kindness. They are ready to support you and your loved ones through this time. They are also able to support, listen with compassion and provide sensitive advice/guidance depending on what you require.
For further information regarding emotional, spiritual and belief- based support please contact the Chaplaincy and Spiritual Care Department:
Fairfield General Hospital, Rochdale Infirmary and Floyd Unit
Link Corridor, near Pharmacy
Telephone: 0161 778 3568 or via Switchboard 0161 624 0420
Royal Oldham Hospital
Chaplaincy Dept, Chalmers Keddie, Royal Oldham
Telephone: 0161 627 8796 or via Switchboard 0161 624 0420
Salford Royal
Chaplaincy and Spiritual Care Level 3 Hope Building
0161 206 5167 or via switchboard 0161 789 7373
Please note that these offices are closed on weekends and bank holidays.
Wills and probate
You might need to apply for probate and pay Inheritance Tax before you can deal with the property, money and possessions (the ‘estate’) of the person who died.
If the person who has died has made a Will, it will name an Executor who is the person responsible for making sure that instructions in the Will are carried out. The process of dealing with a person’s belongings after they die is called Probate. The Executor may need to obtain an official document known as a Grant of Probate which legally allows them to deal with the deceased`s Estate (anything belonging to the person who has died). This is available from the local Probate Registry.
If the person did not leave a will, the most ‘entitled’ person can apply to become the administrator of the estate. This is the closest living relative - normally the husband, wife or civil partner (including if you were separated) followed by any children 18 or over (including legally adopted children but not stepchildren).
For further information contact
Probate Call Centre Telephone: 0300 303 0648
Monday to Friday, 8am to 6pm Closed on bank holidays
Email: contactprobate@justice.gov.uk
You can seek the help of a solicitor in such matters, but this is up to you.
Age UK also runs a free will advice service for people over 60. For further details and an information pack please call 02072 2391965.
Web address: www.ageuk.org.uk
The Bereavement Advice Centre is also available to give advice on questions surrounding probate, tax and benefits.
The contact details are telephone 0800 634 9494.
Web address: www.bereavementadvice.org
Questions and Concerns
During the time a person dies, it is difficult to take in all the information you are given. It can help with the grieving process if you do have any questions or concerns about your loved one's treatment. You will have the opportunity to discuss your loved one's care with either the Coroner's Office or the Medical Examiner Office, dependent on which process is being followed.
This can be straight away, but it is also common that people only think of things they would like to ask once they have dealt with the busy period following a person’s death. If you do have any questions or concerns, you can arrange to speak to a senior member of staff yourself, for example a Matron or Consultant.
This can be facilitated by PALS.
Patient Advice & Liaison Service (PALS) who are there to help.
Telephone: 0161 778 5665
Sudden or Unexpected Death of a Child
If a child aged up to 18 years dies suddenly or unexpectedly then a team of senior doctors and nurses will be involved.
This team will work with the Coroner’s Office to sensitively investigate the cause of death and to support the bereaved family and siblings. The Bereavement Services Team will provide the family with emotional support during and after this tragic time. The responding team is led by children’s doctors, a senior police officer as well as a Coroner’s Officer acting on behalf of the Coroner. When the team are made aware of a child’s death, they will arrive at the hospital. The team will sensitively explain the investigation process to the family and what will occur over the next few weeks. They will support the family in arriving at an understanding of why their child has died.
Support
After the death of your child, you can stay with your child for a period of time. Some families may wish to have a brief ceremony or blessing regardless of religion, and this can be arranged. Where possible, you will be offered the choice to accompany your child to the entrance of the mortuary with a member of nursing staff. There are special rooms in the mortuary specifically for relatives to see their loved one. Please ring to make an appointment.
At the loss of your child the grief felt can make everyday life feel lonely and difficult and you may not know how to cope. Most people feel a variety of emotions. Friends and family may provide support at this time. Specialist organisations who provide support to bereaved parents and siblings are listed at the end of this leaflet.
How to explain death to a child or young person
Talking to your children about death can be difficult, especially when you think you do not have all the answers. Children typically may ask practical questions rather than speak about their feelings. They require honest information in a language that they understand and often this must be reiterated on a frequent basis. At times children can appear to accept the death of a loved one but later become upset. This can be distressing for adults, but children must be given a chance to display their grief in their own time. Children will have similar feelings to adults following the death of a loved one.
Support for child funeral costs (Children’s Funeral Fund for England)
The Children’s Funeral Fund for England can help to pay for some of the costs of a funeral for a child under 18 or a baby stillborn after the 24th week of pregnancy.
It is not means-tested, what you earn or how much you have in savings will not affect what you get. The burial or cremation must take place in England.
What the fund covers
The Children’s Funeral Fund for England can help pay for the:
- Burial fees
- Cremation fees, including the cost of a doctor’s certificate
- Coffin, shroud or casket
Money matters
As well as the costs of arranging a funeral, the loss of a loved one can also cause money worries, so it is a good idea to check that you are eligible for any benefits you may be able to claim, including those for people whose loved one has recently died. If you find that you now have less money coming in, you may also be entitled to Tax Credits/Universal Credit.
For further information and advice on such matters, you may wish to speak to Citizens Advice Bureau. Details of your local office should be in your local telephone book. If you have access to the internet you can visit their website: www.citizensadvice.org.uk
Practical Help
Sometimes the person who has died is the person you may have relied on for help and support with your day-to-day activities.
Social Services can assist in providing help for older people or people with a disability, so you are able to continue to manage in your own home.
You can contact your local Social Services to arrange an assessment and you may be able to get help with services such as: Home Help to assist with general household jobs; Home Care for aid with things like bathing & dressing; Meals on Wheels and social activities such as clubs and day centres.
For further information, speak to the Social Services Department at your local council.
Carers
The death of a loved one can sometimes mean that you become more involved in the care of another, that the person who has died previously looked after. Being a carer can affect people’s lives in different ways. Some people decide to reduce hours or even give up work which can have a financial impact. Looking after someone can also affect a person’s health. Support is available especially for Carers.
As well as help from Social Services, you can get help, advice and support from Carers’ groups in your local area.
Helpline 0808 808 7777 from Monday to Friday, 9am – 6pm
Email advice@carersuk.org
Website https://www.carersuk.org/help-and-advice/get-support/ local-support
Stopping unwanted mail
The Bereavement Register is an organisation that will attempt to stop you receiving unwanted mail for the person who has died. By registering with the free service, the names and addresses of the person who has died are removed from mailing lists, stopping most advertising mail within as little as six weeks.
Tel: +44 (020) 7089 6403
Email: help@thebereavementregister.org.uk
Office Hours: Monday - Friday: 9am – 5.30pm
Weekends and bank holidays: Closed
https://www.thebereavementregister.org.uk/
Consider deactivating a social media account
Social media pages can give great comfort after the death of a loved one, however, it can also cause distress and you may want to close accounts.
Facebook
Currently there are 2 options:
- Delete the account: To delete, go to settings-security-click Legacy Contact, then request account deletion. You will need a copy of the death certificate
- Memorialise the account: This keeps the account active, but it will no longer be searchable, accept new ‘friends’ nor appear in ‘people you may know’ boxes, nor can anyone log into the profile
Twitter/X
You need to complete a form to report the death of a user and deactivate the account. Unlike Facebook, for privacy reasons no other users can be given access regardless of their relationship.
https://help.twitter.com/en/rules-and-policies/contact- twitterabout-a-deceased-family-members-account.
Linked In
You can close an account if they have basic personal information plus, a link to their obituary and the name of the company they last worked for. http://www.linkedin.com/help/linkedin/ask/ts- rdmlp
Instagram
You can memorialise or deactivate an account in a similar way to Facebook.
http://help.instagram.com/264154560391256
Pinterest
You can deactivate an account
https://help.pinterest.com/en/articles/deactive-or-close-your- account
Snapchat
You can deactivate an account.
https://www.snapchat.com/a/deleteaccount
TikTok
https://support.tiktok.com/en/my-account-settings/deleteaccount- en
Support Organisations and Contacts
24 Hour support lines:
Samaritans – 116 123 (UK) – For anyone at any time for any reason
Childline – 0800 1111 – Support for 18 years & under & relatives
Silverline – 0800 470 8090 Support for the over 50’s
For Grieving Adults:
Greater Manchester Bereavement Service
Telephone - 0161 983 0902
Available - Monday to Friday 9am to 5pm (except bank holidays) and Wednesday 9am to 8pm
Website - https://greater-manchester-bereavement-service.org.uk/
Website has an interactive map of services in the area
Sudden Bereavement Helpline
New helpline offering regular support, guidance and signposting during the crisis - for any family where death may have felt sudden or too soon.
Website - www.sudden.org
Telephone - 0800 2600 400
Care Concern Bereavement Loss & Counselling
Telephone - 07598 685745
Email - care.concern@hotmail.co.uk
Cruse Bereavement Loss & Counselling
Telephone - 0808 808 1677
Email - manchester@cruse.org.uk
DrugFam
Drug and Alcohol addiction - available between 9am and 9pm seven days a week.
Telephone - 0300 888 3853
Good Grief Trust
For immediate bereavement support, helplines, information and advice wherever you live in the UK
Website - www.thegoodgrieftrust.org
Salford Palliative Care Bereavement Counselling Service
Telephone - 0161 206 2362 (person must have a Salford GP)
For Grieving Adults - Experiencing Child Loss:
Child Death Helpline
For those affected by the death of a child at any age (including adult children)
Website - www.childdeathhelpline.org.uk
Telephone - 0800 282 986
Email - contact@childdeathhelpline.org
Compassionate Friends for Bereaved Parents
Telephone - 0345 123 2304
Email - helpline@tcf.org.uk and info@tcf.org.uk
Reuben’s Retreat
For bereaved parents and siblings
Telephone - 01457 680 023
Website - https://www.reubensretreat.org/
Email - enquiries@reubensretreat.org
Stillbirth & Neonatal Death Society (SANDS)
Telephone - 0808 164 3332
Email - helpline@sands.org.uk
For Grieving Children:
Child Bereavement UK
Website - www.childbereavementuk.org/
Telephone - 0800 02 888 40
Email - support@childbereavementuk.org
Childline
Website - www.childline.org.uk
Telephone - 0800 1111
The Gaddum Centre
Telephone - 0161 834 6069
Website - www.gaddumcentre.co.uk
Email - info@gaddum.co.uk
The Grief Encounter
Telephone - 0208 371 8455
Website - www.griefencounter.org.uk
Email - support@griefencounter.org.uk
Hope Again
For young people Telephone - 0808 808 1677
Website - www.hopeagain.org.uk
Email - hopeagain@cruse.org.uk
Rainbows Bereavement Support GB For parental and school support
Telephone - 0161 624 2269
Website - www.rainbowsgb.org
Email - rainbowsgb.dc@btconnect.com
Winston’s Wish
For bereaved children Telephone - 08088 020 021
Website - www.winstonswish.org.uk
Email - ask@winstonswish.org
Listed are national organisations for support, if you require any help with these or some more local signposting/referrals to where you live, please contact the bereavement nurses.
Date of Review: January 2025
Date of Next Review: January 2027
Ref No: PI_C_1352 (NCA)